Privacy Policy

At Blueberry Hills Ranch, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you purchase our products (kombucha scobies and pressed flowers), engage our services (photography sessions and ranch rentals for filming), visit our website (blueberryhillsranch.com), or visit our ranch at 1295 Birdie Rd, Griffin, GA. By engaging with our business, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our services or provide us with your personal information. This Privacy Policy complies with applicable data protection laws and is designed to be transparent about our practices. Please read it carefully and contact us with any questions at blueberryhillsranch22@gmail.com.

1. Information We Collect

We collect personal information to provide our products and services, process transactions, and improve your experience. The types of information we collect include:

1.1 Personal Information You Provide:

Contact Information: When you purchase products (online or on-site), book a photography session, or rent our ranch for filming, we may collect your name, email address, phone number, and billing address.
Payment Information: For online or in-person purchases and service bookings, we collect payment details such as credit/debit card numbers or other payment method information. Payments are processed through secure third-party providers, and we do not store full payment details.
Booking Details: For photography sessions or filming rentals, we may collect information about your preferences, event dates, and specific requirements.
Communications: If you contact us via email, phone, or our website’s contact form, we collect the information you provide, such as your name, contact details, and the content of your message.

1.2 Information Collected Automatically:

Website Usage Data: When you visit blueberryhillsranch.com we may collect information such as your IP address, browser type, device type, operating system, pages visited, and the date/time of your visit. This data is collected using cookies, web beacons, or similar technologies.
Analytics: We use analytics tools (e.g., Google Analytics) to collect aggregated data about website traffic and user behavior to improve our services.

1.3 Information from Third Parties:

We may receive information from third-party service providers, such as payment processors or booking platforms, to facilitate transactions or services.
If you interact with our social media pages, we may collect publicly available information you share, such as comments or messages.

1.4 Information from Ranch Visitors:

If you visit our ranch for product pickup or services, we may collect your name and contact details for verification or safety purposes.

2. How We Use Your Information

We use your personal information to operate our business, provide products and services, and enhance your experience. Specific uses include:

2.1 Processing Transactions:

To process payments for kombucha scobies, pressed flowers, photography sessions, or filming rentals.
To send order confirmations, receipts, and pickup instructions.

2.2 Providing Services:

To schedule and manage photography sessions or filming rentals, including communicating with you about your booking.
To customize services based on your preferences or requirements.

2.3 Communication:

To respond to your inquiries, provide customer support, or send updates about your order or booking.
To send transactional emails, such as appointment reminders or pickup details.

2.4 Improving Our Services:

To analyze website usage and customer preferences to enhance our offerings.
To gather feedback about our products or services.

2.5 Legal and Safety Purposes:

To verify your identity for product pickups or service bookings.
To ensure the safety and security of our ranch, visitors, and staff.
To comply with legal obligations or resolve disputes.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties for marketing purposes. We may share your information in the following circumstances:

3.1 Service Providers:

We engage trusted third-party providers to process payments, host our website, or manage bookings. These providers are contractually obligated to protect your information and use it only for the services they provide.

3.2 Legal Requirements:

We may disclose your information if required by law, such as in response to a court order, subpoena, or government investigation.
We may share information to protect our rights, property, or safety, or that of our customers or others.

3.3 Business Transfers:

If Blueberry Hills Ranch is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to confidentiality agreements.

3.4 With Your Consent:

We may share your information for other purposes if you provide explicit consent, such as allowing us to use photos taken at the ranch for promotional purposes.

4. Cookies and Tracking Technologies

4.1 Cookies: Our website uses cookies to enhance functionality, track usage, and remember your preferences. You can manage cookie settings through your browser, but disabling cookies may limit website functionality.

4.2 Analytics Tools: We use tools like Google Analytics to collect anonymized data about website usage. These tools help us understand how visitors interact with our site and improve our services.

4.3 Do Not Track: Our website does not currently respond to "Do Not Track" signals, as there is no universal standard for implementing them.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

Secure payment processing through trusted third-party providers.
Encryption of sensitive data transmitted online.
Physical and administrative safeguards at our ranch.

However, no method of transmission or storage is completely secure. We cannot guarantee absolute security, and you provide information at your own risk.

6. Your Choices and Rights

6.1 Access and Correction: You may request access to or correction of your personal information by contacting us at blueberryhillsranch22@gmail.com. We will respond within a reasonable timeframe, subject to legal requirements.

6.2 Opting Out: You may opt out of non-essential communications, such as promotional emails, by following the unsubscribe instructions in those emails or contacting us.

6.3 Cookies: You can disable cookies through your browser settings, though this may affect your experience on our website.

6.4 California Residents: If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to request deletion of your personal information. Contact us to exercise these rights.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. For example:

Transaction records are kept for [7 years] to comply with tax and accounting obligations.
Booking information is retained until the service is completed and for a reasonable period thereafter for customer support purposes.
Website usage data is retained in anonymized form for analytics purposes.

8. Children’s Privacy

Our products and services are not intended for individuals under 18. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will delete it promptly.

9. International Users

Our ranch and website are operated in the United States. If you access our services from outside the U.S., your information may be transferred to and processed in the U.S., where data protection laws may differ. By using our services, you consent to this transfer.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on our website blueberryhillsranch22@gmail.com and effective upon posting. We encourage you to review this policy periodically.

11. Contact Us

For questions, concerns, or to exercise your privacy rights, please contact us at:

Email: blueberryhillsranch22@gmail.com
Phone: 404-427-3195
Adress: 1295 Birdie Rd, Griffin, GA, 30223

12. Additional Information

12.1 No Shipping: As our products (kombucha scobies and pressed flowers) are available for pickup only at 1295 Birdie Rd, Griffin, GA on Mon, Tues, Wed, Fri, or Sat from 10:00 am-8:30 pm we do not collect shipping-related information.

12.2 Third-Party Links: Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

By engaging with Blueberry Hills Ranch, you acknowledge that you have read, understood, and agree to this Privacy Policy.